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Quality requirements of internal audit services A comprehensive vision
This study aimed to find out the quality of auditing in general and the quality of internal audit services, in particular by identifying the various features which is characterized by the internal auditor, by adopting the standards of the profession control and some of the behaviors that equip himself ...
Measuring the Extent of Availability of Service Quality Dimensions in Algerian Governmental Banks: the Case of National Algerian Bank (BNA) Annaba
This study aims to measure the extent of availability of service quality dimensions: reliability, responsiveness, assurance, empathy, tangibility in a Algerian governmental banks, and to realize the previous aim the study adopted the descriptive analytical method using the questionnaire tool to collect ...
Services Exports and Economic Growth in Sri Lanka: An Anatomy of GDP Components
This study examines the causality relationship not only between services exports and overall GDP but also between services exports and GDP components, using annual time series data of Sri Lanka from 1981 to 2013. The results show that (1) export-led growth hypothesis holds for services exports of Sri ...
Measuring the Quality of Bank Services in Sudan
The study examined the measurement of the quality of the services of banks operating in Sudan from the point of view of customers. The research was based on the gap approach to measure the level of quality of banking services based on the scale of the perceived quality of Servqual to compare the actual ...
Assessing the Factor that Determines Enterprise Risk Management: Special Emphasis on Tomato Production Value Chains in East Showa zone, Ethiopia
Enterprise Risk Management (ERM) deals with the broader risk management of an enterprise and then extracting every possible means by which an organization able to with stand those risks. The study aims at assessing the factor that determines enterprise risk management. The target population of this study ...
The Role of Social Networking Sites For Hotel Managers, Five and Four Stars in The Development of Tourism Services Strategies
The research aims to study the role of social networking sites for hotel managers, five and four stars in the development of tourism services strategies. The researcher presented the literature related to these subjects. The research problem was identified by asking several questions focused on the nature ...
Determinants of Using Electronic Banking Services in Jordan from the Viewpoint of Customers
This study aimed to identify the determinants of the use of electronic banking services provided by the Jordanian banks, and to see the impact of demographic characteristics on the use of electronic banking services in Jordan. The following factors are investigated in this Study: Perceived usefulness, ...
Quality of health services provided to patients in hospitals in Wad-Madeni greater locality, Gezira state, Sudan (2020)
This study aimed to know the level of quality of health services provided to patients in Gezira State hospitals. A random sample of 384 individuals was used to answer the research problem represented by the level of quality of health services provided to patients in Gezira State hospitals. To reach its ...
Quality of banking services on competitiveness of Sudanese banks:case of Al Baraka Bank (Dongola branch)
The study aimed to assess the quality of banking services including reliability, dependability, safety, responsiveness, and empathy on the competitiveness of the bank. The study was conducted on an intended sample of 200 respondents from the bank’s clients, to evaluate the quality of the services ...
Marketing of insurance services and their contribution to customer satisfaction (2014-2018 case study of Chikan Insurance and Reinvestment)
: This study examined marketing of insurance services and their contribution to customer satisfaction. Status of the State of Khartoum (2014-2018) was used. Resolution was a tool for data collection. The study followed the descriptive and analytical approach. Advertising has effectively contributed to ...